The Name of Her Dog

We all know how valuable it is to build rapport and ultimately trust with people. It’s not only a good way to lead (if that’s your role), but it also is just a nice way to be and creates good, lasting relationships.

When we create trusting relationships, we feel fulfilled and occasionally, it brings tangible benefits to both sides as a spin off.

I’m now a leadership trainer and meet with people from all over the world regularly. We often talk about relationship building as a topic. As if it is a one-off activity we learn and do. Of course, that isn’t true, but it is (and I say this in severe hindsight from my role as a manager over 25 years) a valuable activity to develop and there are some easy tactics you can try out. Continue reading

10 Steps to Take When You Need Help in Your Business

You start off alone. Be it as a solo business owner or a manager looking after a part of a larger business. It gets busier, you get distracted from what you want to do, because there’s only one of you and you’ve only got one pair of hands.

So you need to find help.Sometimes you need to find help fast, but there are things you can do to prepare.If you think ahead and plan, many of those nightmare situations can be overcome.

By ensuring that you have a great group of people around you, there will be more to fall back on when the going gets tough – because that, as they say, when the tough really do get going.

Big challenges can be very difficult to face – and they can be fascinating and exhilarating. So here’s some thoughts on how to make the best of these times, by getting ready in advance and making it work.

1. Plan Ahead

Look out for what you might need in the future and plan to make business life far, far easier for yourself. Decide what your business will be when it’s the best it can be and focus on getting to there. think then about whether the resources are within or outside your business, which will depend on the size of it.

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A Complementary Team

We all have weaknesses. Whatever our roles.

In management positions, one of the bigger challenges is to recognise our own shortcomings and alter our own behaviours. And sometimes this can be very challenging.

Often, a hint is that there are areas of your work where you feel like you really struggle, or are things you avoid. Or are things that you don’t enjoy doing. So you do other things that you do like and leave gaps. Spaces in your attention that are important, but get missed.

You are not alone, your gaps are natural, because no-one is perfect, not even those at the very top of their game.

You see, the very best executives realise that they aren’t completely rounded. The ones who have wonderful strategic visions may not be the best with the purse strings. The ones who have a very focused view of the operational standards of their business, may well not see the possibilities.

The business world is littered with big-time bosses that missed a trick or two. You may have worked with one or two!

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Accepting Thanks With Good Grace

There is a huge value in accepting help in your business, to build your own capacity as well as growing your team too.

And often, when we are given a compliment, or someone says ‘Thank you’, we feel it is polite to gently decline. We say things like ‘It’s nothing’ or ‘No, no – it was all you’. Continue reading